AI agent
Marketplace Agent
Pulls in messages from all your marketplaces and replies automatically, in the customer’s language and within each platform’s rules.
inbox
live
via Amazon
· 16:09
· detected: EN
Is this jacket available in size L?
pending
Assilya · auto-reply
· 16:09
· confidence 88 %
Yes, the jacket is in stock in size L and ships within 24 hours. Here is the link to the listing →
resolved
via Cdiscount
· 10:24
· detected: FR
Bonjour, puis-je modifier l’adresse de livraison de ma commande #4821 ?
pending
Assilya · suggestion·confidence 78 %
AI suggestion
Bonjour, votre commande #4821 n’est pas encore expédiée : elle partira bien à votre nouvelle adresse. Vous recevrez la confirmation d’expédition par e-mail.
Send
Edit
FR → FR
Approved by an agent
via Mirakl
· 18:51
· detected: FR
Je trouve la qualité décevante pour le prix payé.
pending
Assilya · suggestion·confidence 70 %
AI suggestion
Je suis navré que le produit ne réponde pas à vos attentes. Je vous propose un retour gratuit ou un geste commercial de 15 %.
Send
Edit
FR → FR
Approved by an agent
the agent at work
What it does
- Centralizes messages from all your marketplaces
- Replies within the deadlines each platform enforces
- Detects the language and replies in the customer’s
- Follows each marketplace’s rules (contact details, links…)
Marketplace Agent
Pulls in and answers your marketplace messages.
confidence
80 %
Identity
Tone: friendly
Confidence: 80%
FR/EN/ES
Marketplace SLA
Tools & data
Order info
Delivery tracking
Products
Knowledge base
Channels
Amazon
Cdiscount
Mirakl
You stay in control
Custom instructions, identity, confidence level, human approval.
pending
AI suggestion
resolved
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