AI agent
Email Agent
Fetches your mailboxes, understands each request and drafts a clear reply, ready to send or sent automatically.
inbox
live
via E-mail
· 10:24
· detected: FR
Bonjour, puis-je modifier l’adresse de livraison de ma commande #4821 ?
pending
Assilya · suggestion·confidence 78 %
AI suggestion
Bonjour, votre commande #4821 n’est pas encore expédiée : elle partira bien à votre nouvelle adresse. Vous recevrez la confirmation d’expédition par e-mail.
Send
Edit
FR → FR
Approved by an agent
via E-mail
· 08:55
· detected: FR
Que contient ma commande #4821 ?
pending
Assilya · auto-reply
· 08:55
· confidence 91 %
Votre commande #4821 : 2 articles (maillot taille M, sac cabas) pour 78 €, expédiée le 12/06.
resolved
via E-mail
· 16:32
· detected: EN
I’d like to return my order, the size doesn’t fit.
pending
Assilya · suggestion·confidence 69 %
AI suggestion
No problem, you have 30 days to return it free of charge. Here is your prepaid label; as soon as the carrier scans your parcel, our team ships the new size.
Send
Edit
EN → EN
Approved by an agent
the agent at work
What it does
- Automatically fetches your mailboxes
- Understands the request and finds the relevant order
- Drafts a complete reply in the customer’s language
- Sends on its own when confident, otherwise suggests
Email Agent
Fetches and handles your emails automatically.
confidence
80 %
Identity
Tone: friendly
Confidence: 80%
FR/EN/ES
RAG
Tools & data
Order info
Delivery tracking
Products
Knowledge base
Channels
Gmail
Outlook
IMAP
Business email
You stay in control
Custom instructions, identity, confidence level, human approval.
pending
AI suggestion
resolved
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