One inbox for all your support.
All your messages, all your channels, one seamless experience. The AI suggests the best reply - you approve it in one click.
Connect all your shops and marketplaces
Support from every point of sale lands in a single inbox, whatever the channel.
A channel missing?
Your shop or marketplace isn’t on the list? Let’s talk, we’ll add it.
Book a demoEverything you can do
One inbox, with capabilities built to reply fast and right: understand the message, craft the reply, stay in control.
The right answer, ready in one click
Read & reply
The whole conversation in one place, whatever the channel. No more jumping between tools: follow the thread and reply from a single interface.
AI suggestions
The AI drafts the best reply from your data, your tone and the customer history. Approve, tweak or send it in one click.
Reply in your own language
Write in English, the customer gets the reply in theirs. Translation is handled for you, both ways, with no copy-paste.
Grasp every message, in any language
Language detection
Every incoming message is analyzed and its language identified automatically, based on the conversation.
Instant translation
Read any message in your own language at a glance. The original text also stays accessible and visible at all times.
Keep control and memory
Tags & sorting
Label your conversations by topic, priority or team. A clear classification that keeps your inbox under control.
Powerful filters
Filter by content, date, status, AI agent, tags or language to find the conversations that matter in a single action.
Internal notes
Talk to your team right inside the conversation. Notes stay private and completely invisible to the customer.
Check carrier tracking before replying.
Auto title & summary
Every exchange gets a clear title and a summary generated by AI. Pick up any thread without rereading it all.
Delivery delay · order #1042
The customer is asking about an order shipped on Monday.
Ready to automate your support?
See Assilya in action and ask us anything. 30 minutes, no commitment.