AI agent
Third-Party Integration Agent
Connects your support to your information system. Through API and webhooks, Assilya plugs into your CRM, ERP or any internal tool.
inbox
live
via API
· 11:02
· detected: FR
Mon abonnement est-il bien actif jusqu’en décembre ?
pending
Assilya · auto-reply
· 11:02
· confidence 90 %
Oui, votre abonnement Premium est actif jusqu’au 31/12. Je l’ai vérifié dans votre espace client.
resolved
via Webhook
· 14:47
· detected: EN
Can you update the billing address on my account?
pending
Assilya · auto-reply
· 14:47
· confidence 86 %
Done, I’ve updated your billing address in our system. You’ll see it on your next invoice.
resolved
via API
· 17:20
· detected: ES
¿Podéis aplicar el descuento de fidelidad a mi pedido?
pending
Assilya · suggestion·confidence 67 %
AI suggestion
He comprobado tu cuenta: tienes un 10 % de fidelidad disponible. Lo aplico a tu pedido en cuanto lo confirmes.
Send
Edit
ES → ES
Approved by an agent
the agent at work
What it does
- Connects to any tool via API or webhooks
- Reads and updates your CRM, ERP or IS data
- Triggers actions in your internal tools
- Adapts to your custom processes and channels
Third-Party Integration Agent
Plugs support into your tools via API.
confidence
80 %
Identity
API
Webhooks
CRM/ERP
Custom
Tools & data
API
Webhooks
CRM / ERP / IS
Knowledge base
Channels
API
Webhooks
Custom connectors
You stay in control
Custom instructions, identity, confidence level, human approval.
pending
AI suggestion
resolved
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