AI agent
Chatbot Agent
Replies live to visitors on your store, 24/7. Advises, reassures and turns visitors into customers, with no wait time.
inbox
live
via Chatbot
· 13:12
· detected: FR
Vous livrez en combien de temps ?
pending
Assilya · auto-reply
· 13:12
· confidence 90 %
Nous livrons en 2 à 4 jours ouvrés en France, suivi inclus.
resolved
via Chatbot
· 20:33
· detected: ES
¿Tenéis este vestido en talla M?
pending
Assilya · auto-reply
· 20:33
· confidence 87 %
Sí, el vestido está disponible en talla M. ¿Quieres que te lo reserve?
resolved
via Chatbot
· 22:47
· detected: EN
I received a damaged item, can I talk to someone?
pending
Assilya · suggestion·confidence 68 %
AI suggestion
I’m sorry about the damaged item. I’m connecting you with an agent who will arrange a replacement right away.
Send
Edit
EN → EN
Handed to an agent
the agent at work
What it does
- Available 24/7 on your site
- Instant, multilingual replies
- Advises on products and order tracking
- Hands over to a human when needed
Chatbot Agent
Replies live to visitors, 24/7.
confidence
80 %
Identity
Tone: friendly
Confidence: 80%
FR/EN/ES
RAG
Tools & data
Products
Order info
Delivery tracking
Knowledge base
Channels
Site widget
24/7
You stay in control
Custom instructions, identity, confidence level, human approval.
pending
AI suggestion
resolved
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